Health Decoder — Delete Your Account

Last updated: August 10, 2026

This page explains how to permanently delete your Health Decoder account and data, whether you do it inside the app or by emailing us. It exists to meet Google Play's requirement for a public, in-app-independent account-deletion path — see our Privacy Policy for the full picture of what the app stores and why.

This app is provided by an independent developer, not a hospital, clinic, or certified medical device manufacturer.

1. Delete your account in the app (recommended)

Open Health Decoder and sign in, if you aren't already.
Go to Account (from the Home screen).
Scroll down and tap Delete Account.
Read the confirmation dialog and tap Delete Permanently.

This takes effect immediately — there is no waiting period, and no further action is needed from you.

2. Delete your account by email

If you can't access the app (lost your phone, uninstalled it, etc.), email us from the address associated with your account and ask for it to be deleted:

bhagwat.shree@gmail.com

Include the email address you signed up with so we can find your account. We aim to complete manual deletion requests within 7 days.

3. Exactly what gets deleted

Your server account: name, date of birth, gender, email, phone number (if any), and password — the entire users row on our backend.
Usage counters: your daily/periodic AI-usage tracking tied to that account.
Any stored API key: if you saved a personal Gemini or Sarvam API key to your account, it is deleted along with the account (it is encrypted at rest, and never leaves our database except to route your own requests).
All on-device medical records: when you delete your account from within the app, it also wipes the encrypted local database on that device — every scanned report, lab value, medication log, family profile, medicine reminder, and appointment.

If you request deletion by email instead of in-app, we can only delete the server-side account — we have no access to your device to wipe local data remotely. To also clear local records, uninstall the app or use Account → Delete Account beforehand, or use Server Settings' export/reset tools.

4. What is retained, and for how long

Nothing. Account deletion is immediate and permanent. We do not keep a backup copy of your account, your usage history, or your API key after deletion, and there is no retention or "grace" period during which the data lingers. Your medical reports, images, and AI chat history were never stored on our servers in the first place (see Section 1 of the Privacy Policy) — they exist only on your device, and are removed there by the in-app deletion flow described above.

5. Questions

For anything not covered here, see the full Privacy Policy, or write to bhagwat.shree@gmail.com.